AEU App

Privacy Policy

Last updated: December 2024

1. Introduction

AEU Invoice ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our invoicing service.

2. Information We Collect

We collect information you provide directly:

• Account Information: Name, email address, company name, address, phone number
• Billing Information: Payment details, VAT/Tax ID, billing address
• Business Data: Invoices, quotes, client information, products/services you create
• Usage Data: How you interact with our Service, features used, login times

3. How We Use Your Information

We use collected information to:

• Provide and maintain the Service
• Process transactions and send related information
• Send administrative messages and updates
• Respond to your inquiries and support requests
• Improve and personalize your experience
• Comply with legal obligations

4. Data Storage and Security

Your data is stored on secure servers within the European Union. We implement appropriate technical and organizational measures to protect your data, including:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Regular backups

5. Data Sharing

We do not sell your personal information. We may share data with:

• Service Providers: Third parties that help us operate our Service (payment processors, hosting providers)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger or acquisition

6. Your Rights (GDPR)

Under the General Data Protection Regulation, you have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate data
• Erasure: Request deletion of your data ("right to be forgotten")
• Portability: Receive your data in a portable format
• Restriction: Limit how we process your data
• Objection: Object to certain processing activities

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. After account deletion, we may retain certain data as required by law (e.g., financial records for tax purposes) or for legitimate business interests.

8. Cookies

We use cookies and similar technologies to:

• Keep you logged in
• Remember your preferences
• Analyze usage patterns

You can control cookies through your browser settings.

9. Children's Privacy

Our Service is not intended for children under 16. We do not knowingly collect data from children. If you believe we have collected data from a child, please contact us immediately.

10. International Transfers

Your data is primarily processed within the EU. If data is transferred outside the EU, we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses).

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through the Service. Your continued use constitutes acceptance of the updated policy.

12. Contact Us

For privacy-related inquiries or to exercise your rights, contact our Data Protection Officer:

Email: [email protected]
Address: AEU Cloud, Germany